Truelancer is Hiring Work From Home for Chat Support Specialists | Apply Online

Truelancer is Hiring for Various Chat Support Specialist (Work From Home - Remote) Posts


Truelancer Recruitment 2024 (Work From Home - Remote, Private Job Update) for Various chat support specialists. All legible and interested candidates can apply on or before (20-09-2024). Further information about the Truelancer recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Truelancer is Hiring

Job Location for Truelancer Recruitment 2024

For chat support specialist post, the candidates will be working from home.
 
Number of Vacancies
The are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Chat Support Specialist.

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Responsibilities for Chat Support Specialist
  • Provide real-time support to customers through live chat, answering inquiries, resolving issues and offering product information
  • Maintain a strong understanding of our products and services to assist customers effectively
  • Troubleshoot technical problems, providing clear and concise solutions
  • Guide customers through various processes and transactions
  • Gather customer feedback and share insights with the team for ongoing service improvement
  • Assist with customer on-boarding and product training as needed
  • Document and report technical issues to the appropriate teams 
  • Keep accurate records of customer interactions and transactions.
Salary/Pay and Grade Pay -  For chat support specialist post, the payable salary will be Rs 34,160 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities).

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Chat Support Specialist - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Proficient in using live chat software and support tools
  • Excellent written and verbal communication skills in English
  • Strong problem solving abilities and a patient, customer friendly attitude
  • Basic technical knowledge and the ability to explain complex technical concepts to customers
  • Ability to work independently and collaboratively in a remote team environment.
Selection Method - For Truelancer recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
 
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link. 
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (20-09-2024). After the last date, no application form will be submitted.
 
Work Experience - No further work experience required for operational risk specialist, risk operations officer posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
 
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck


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