Concentrix is Hiring for Various Senior Associates | Call Routing (Work From Home) Posts
Concentrix Recruitment 2023 (Private Job Update) for Various senior associate | call routing (work from home) posts. All legible and interested candidates can apply on or before (28-02-2023). Further information about the Concentrix recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Concentrix Recruitment 2023 -
The candidates will work from home.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Senior Associate (Call Routing).
1. Senior Associate (Call Routing).
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Salary/Pay and Grade Pay - For Senior Associate (work from home) post, the payable salary will be Rs 36,700 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Senior Associate (Work From Home) -
- Assist external users of the clients technical products or services
- Troubleshoot basic and routine agent issues that are non-technical in nature
- Customer experience focused troubleshooting
- Ability to de-escalate customers
- Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
- Ensure service delivered to our customers
- Listen attentively to customer needs and concerns.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Senior Associate (Call Routing) - {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Excellent attention to detail
- Excellent communication skills, both written and verbal
- Ability to effectively present information to internal and external associates
- Strong customer service disposition and sense of professionalism
- Ability to work in emerging and rapidly changing environment
- Advanced Microsoft Office skills
- Demonstrated ability to take initiative and ownership with focus continuous improvement.
Selection Method - For Concentrix recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual or field interview.
If a candidate is shortlisted according to their desired qualification,
he/ she will be intimated via registered mobile number or email id.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (28-02-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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