MasterCard is Hiring Work From Home/Office for Customer Support Specialists | Apply Online

MasterCard is Hiring for Customer Support Specialist (Work From Home/Office - Hybrid) Posts


MasterCard Recruitment 2025 (Work From Home/Office - Hybrid, Private Job Update) for Various customer support specialist posts. All legible and interested candidates can apply on or before (16-12-2025). Further information about the MasterCard recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

MasterCard is Hiring

MasterCard Hiring Detailed Information


Name of Vacancies and Number of Posts

The name and number of vacancies per posts are mentioned below.
1. Customer Support Specialist.
 
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Job Location for MasterCard Recruitment 2025

The candidates will be working from home and office as well as it has a hybrid work style and office location for candidates will be Thane.
 
Number of Vacancies
There are various number of vacancies.
 
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Responsibilities of Customer Support Specialist
 - 
  • Efficiently manage cancellations and monitor cancellation status for merchants
  • Initiate and execute workflows for cancellations at various stages of the cancellation journey with merchants
  • Provide friendly and efficient customer service support via chat, calls, emails, and other channels
  • Conduct outbound calls to customers for subscription management and issue resolution
  • Handle incoming queries from customers and merchants, ensuring timely resolution and escalation when necessary
  • Collaborate with cross-functional teams to improve processes and enhance the customer experience
  • Maintain accurate records and documentation of customer interactions and issue resolutions.
To know more about responsibilities, visit the detailed notification.
 
Salary/Pay and Grade Pay -  For customer support specialist post, the payable salary will be Rs 54,160 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Support Specialist - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Strong analytical abilities for troubleshooting and problem-solving
  • Appreciation for routine tasks and ability to follow clear instructions
  • Comfortable multitasking to manage calls, emails, and chats simultaneously in an outbound calling process
  • Strong communication skills, both verbal and written, with a friendly and professional tone
  • Ability to adapt to a fast-paced and technologically advanced environment
  • Detail-oriented with strong organizational skills and the ability to prioritize tasks effectively.
Selection MethodFor MasterCard recruitment, the candidate will be selected on the basis of shortlisting and virtual or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id 
 
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.

Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
 
Work Experience - Candidates must have minimum two years of experience in call center. 
 
Last Date for Submitting Application Form - All candidates must apply on or before (16-12-2025). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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