HSBC is Hiring for Various Contact Centre Representative (Work From Home/Office) Posts
The Hongkong and Shanghai Corporation Banking Corporation HSBC Recruitment 2025 (Work From Home/Office - Hybrid Work Style, Private Job Update) for Various contact centre representative posts. All legible and interested candidates can apply on or before (05-12-2025). Further information about the HSBC recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
HSBC Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Contact Centre Representative.
1. Contact Centre Representative.
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Job Location for HSBC Recruitment 2025 -
For contact centre representative post, the
candidates will be working from home and office as well as it has a
hybrid work style and office location will be Hyderabad.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities of Contact Centre Representatives
-
- Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible
- Delivers what is promised in line with customer expectations
- Offers value added products and services based on customer needs analysis and ensures customer understanding of those products
- Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications
- Generating customer loyalty through strong knowledge of key products and services
- Owns and resolves issues and understands how and when to escalate
- Acts as a role model for our Group Values and Behaviors, supporting colleagues and customers to deliver superior customer service through these values.
Salary/Pay and Grade Pay - For contact centre representative post, the payable salary will be Rs 39,800 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Contact Centre Representative - {a graduate degree in any discipline}
Knowledge and Skills Required -
- Good written and verbal skills
- Team player
- Positive working attitude
- Flexibility to work in shifts
- Ability to speak and understand English fluently
- Ability to write business letters and reports
- Excellent conversational/ telephone skills
- Ability to learn quickly, retain and transfer knowledge appropriately
- Ability to understand and interpret numeric data
- Ability to multitask
- Ability to maintain focus while working with voluminous data.
Selection Method - For HSBC recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No essential work experience required for contact centre representative post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No essential work experience required for contact centre representative post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (05-12-2025). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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