Agoda is Hiring for Various Support Associate (Work From Home/Office - Hybrid) Posts
Agoda Recruitment 2026 (Work From Home/Office - Hybrid, Private Job Update) for Various support associate posts. All legible and interested candidates can apply on or before (21-09-2026). Further information about the Convera recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Agoda Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Support Associate.
1. Support Associate.
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Job Location for Convera Recruitment 2026 -
For support associate post, the candidates will be working
from home and office as well as it has a hybrid work style and office location for candidates will be Pune.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Support Associate -
- Deliver outstanding service to guests and partners via phone, email and chat
- Handle a high volume of inquiries and deliver accurate, timely resolutions
- Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries)
- Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.)
- Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities) with training to support different customer segments and services over time
- Apply Agoda policies and procedures in a fair and consistent way
- Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases
- Safeguard customer data and maintain strict confidentiality at all times.
Salary/Pay and Grade Pay - For support associate post, the payable salary will be Rs 41,600 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Support Associate - {a graduate degree in any discipline}
Knowledge and Skills Required -
- Strong customer focus and a genuine desire to help others
- Excellent spoken and written English and Hindi skills
- Ability to stay calm, accurate, and professional under pressure
- Good problem-solving skills, using guidelines and data to make decisions effectively
- Flexibility to adapt to new tools, processes and feedback
- Ability to manage time and priorities in a fast-paced, high-volume environment
- Reliability, integrity and a positive, collaborative attitude.
Selection Method
- For Agoda recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (21-09-2026). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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