ZingBus is Hiring for Various Crew Experience Executive (Chat Process) and Route Manager (Work From Home/Office - Hybrid) Posts
ZingBus Recruitment 2025 (Work From Home/Office - Hybrid, Private Job Update) for Various crew experience executive (chat process) and route manager posts. All legible and interested candidates can apply on or before (04-05-2025). Further information about the ZingBus recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

ZingBus Recruitment 2025 Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Crew Experience Executive (Chat Process)
1. Crew Experience Executive (Chat Process)
2. Route Manager.
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Job Location for ZingBus Recruitment 2025 -
For crew experience executive (chat process) post, the
candidates will be working from home and for route manager post, candidates will be working from office and
location will be Delhi.
Number of Vacancies -
The are various number of vacancies.
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Responsibilities for Crew Experience Executive (Chat Process) -
- Ensure a seamless and enjoyable journey for all passengers
- Address and resolve crew complaints and issues shared by the customer experience team promptly
- Oversee the scheduling and maintenance of buses to ensure reliability and safety
- Availability and assignment coordination for the buses
- Monitor bus routes and schedules to identify and mitigate delays
- Implement strategies to minimize delays and improve on-time performance
- Analyze delay reports and take corrective actions to prevent recurrence
- Manage and supervise the crew, including drivers and support staff
- Availability and assignment coordination for the buses
- Implement best practices to improve overall route management processes
- Prepare and present regular reports on route performance, accidents, breakdowns, customer feedback and operational metrics.
Responsibilities for Route Manager -
- Coordinate with vendors to ensure fleet maintenance, minimizing breakdowns and ensuring high vehicle availability
- Address and resolve real-time queries and issues raised by marshals and drivers
- Monitor and improve customer satisfaction by managing ratings, reviews and feedback
- Ensure adherence to fleet schedules, station safety standards and the quality of rest stops
- Oversee fleet compliance, including GPS tracking, camera functionality and regulatory requirements
- Work closely with operators and internal teams to ensure smooth route execution and minimal disruptions.
Salary/Pay and Grade Pay - For crew experience executive (chat process) post, the payable salary will be Rs 33,300 and for route manage post the payable salary will be Rs 41,600 per month
approximately. (Note - Salaries mentioned are based on data from
Glass-door, Ambition Box, etc. and may vary. The figures provided here
are not fixed and are subject to fluctuations. Job seekers are advised
to consider this variability while exploring opportunities).
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Crew Experience Executive (Chat Process)/ Route Manager - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Strong leadership and team management skills
- Outstanding communication and interpersonal skills
- Excellent problem solving and decision making abilities
- Ability to work in fast paced, dynamic environment
- Self motivated and detail oriented
- Proficient in MS Office Excel for data tracking, reporting and analysis.
Selection Method - For ZingBus recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (04-05-2025). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine
recruiters never ask for money to schedule interview or offer a job. If
you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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