MoneyGram is Hiring for Various Service Desk Technical Representative (Work From Home) Posts
MoneyGram Recruitment 2025 (Work From Home, Private Job Update) for Various service desk technical representative post. All legible and interested candidates can apply on or before (18-05-2025). Further information about the MoneyGram recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
MoneyGram Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Service Desk Technical Representative (Chat Process).
1. Service Desk Technical Representative (Chat Process).
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Job Location for MoneyGram Recruitment 2025 -
For service desk technical representative post, candidates will
be working from home.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Service Desk Technical Representative (Chat Process) -
- Serve as the primary point of contact for customer IT support via phone, email and chat
- Provide prompt troubleshooting and technical support for software, hardware, and network issues
- Document, track and monitor issues in the ticketing system to ensure timely resolution
- Assist with the setup, configuration and maintenance of user accounts, software and hardware
- Maintain knowledge base and support documentation for internal and customer use
- Follow company protocols for issue resolution, providing updates to customers at regular intervals
- Contribute to the continuous improvement of service desk procedures and practices.
Salary/Pay and Grade Pay - For service desk technical representative (chat process) post, the payable salary will be Rs 41,600 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Service Desk Technical Representative (Chat Process) - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Basic understanding of active directory, Office 365, VPN's and remote desktop tools
- Excellent verbal and written communication skills
- Strong customer service orientation with an ability to manage customer expectations and de-escalate situations
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Intermediate computer skills
- Problem-solving skills
- Team collaboration
- Attention to detail
- Time management
- Customer-centric approach.
Selection Method
- For MoneyGram recruitment, the candidate will be selected on the basis of shortlisting, assessment and virtual interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - Candidates must having minimum two years of relevant experience.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Click Here to Apply Online for Service Desk Technical Representative (Chat Process)
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (18-05-2025). After the last date, no application form will be submitted.Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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