SBI Card is Hiring for Various Customer Success Associate and Social Media Senior Executive Posts
SBI Card Recruitment 2025 (Private Job Update) for Various customer success associate and social media senior executive posts. All legible and interested candidates can apply on or before (31-08-2025). Further information about the SBI Card recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these post is mentioned in details below.
SBI Card Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Services Associate
1. Customer Services Associate
2. Social Media Senior Executive.
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Job Location for SBI Card Recruitment 2025 -
For customer service associate post, job location for candidates will be Chennai and for social media senior executive post, job location for candidates will be Gurugram.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Customer Services Associate -
- Responsible for handling of Inbound calls/ outbound from credit card holders to resolve customer services requests, complaints and queries as per agreed SLAs
- Provide servicing to customers ensuring optimum service levels to enhance customer experience
- Achieve targets on a daily basis like AHT, productivity, cross sell (S2S), retention, voice call quality and procedures
- Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations
- Ensure maintenance of TAT of resolution across sub-processes
- Ensure process documentation and compliance adherence.
Responsibilities for Social Media Senior Executive -
- Liaise with Sales, marketing, Risk, Product, pricing and collection for the deviations and change/ improvement in process to drive customer centricity
- Work proactively on probable escalation/ early warning signal triggers as per defined process
- Ensure real time response on social media platform basis customer sentiments and ensure business reputation is maintained
- Own and track mapping and allocation pending volume
- Ensure process documentation and compliance adherence.
Salary/Pay and Grade Pay - For customer services associate post, the payable salary will be Rs 25,800 - 29,160 and for social media senior executive post, the payable salary will be Rs 34,500 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Services Associate - {a graduate degree in any discipline}
- Social Media Senior Executive - {a graduate degree in any stream}
Knowledge and Skills Required -
- Excellent communication skills
- Professional and mature
- Problem solving
- Strong computer and IT skills
- Excellent in execution of assigned tasks
- Process oriented and compliant
- Eye for detailing.
Selection Method
- For SBI Card recruitment, the candidate will be selected on the basis of shortlisting and field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this customer services associate post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Click Here to Apply Online for Social Media Senior Executive
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (31-08-2025). After the last date, no application form will be submitted.Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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