Sutherland is Hiring for Various Customer Service Associate and Database Admin Lead (Work From Home) Posts
Sutherland Recruitment 2025 (WAH - Work at Home, Private Job Update) for Various customer service associate and database admin lead posts. All legible and interested candidates can apply on or before (06-06-2025). Further information about the Sutherland recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Sutherland Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Travel Customer Service Associate
1. Travel Customer Service Associate
2. Database Admin Lead.
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Job Location for Sutherland Recruitment 2025 -
For database admin lead, candidates will be working from home and for
customer service associate post, job location for candidates will be Navi Mumbai.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Travel Customer Service Associate -
- Read and understand the process documents provided by the customer
- Analyze the insurance claims and process as per standard operating procedures
- Support for general building inquiries
- Access customer records and verify customer account information.
- Identify potential customer needs and recommend solutions
- Place follow-up calls to customers to ensure their needs are met in a efficient manner
- Develop problem solving abilities
- Access customer databases, knowledge resources and technical applications to determine root causes and resolutions
- Interact with client departments regarding escalations
- Schedule a technician visit when needed
- Attend job related training, new hire and refresher training
- New product or service updates and product cross training.
- Install/ monitor and maintain SQL and configure rep manager
- Identify potential issues in the database to solve them early
- Maintain backups and perform disaster recovery in case a disaster destroys the database
- Monitor security and prevent any unauthorized access to the database
- Schedule consistent maintenance on the server
- Performance tuning on servers and queries
- Resolve any production data issues.
Salary/Pay and Grade Pay - For customer service associate post, the payable salary will be Rs 25,000 - 29,400 and for database admin lead post, the payable salary will be Rs 33,300 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Travel Customer Service Associate - {12th Pass or a graduate degree in any discipline}
- Database Admin Lead - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Basic PC Keyboarding skills
- Good communication and analytical skills
- Excellent verbal and written communication skills
- Strong problem-diagnosis and problem-solving skills
- Multitasking skills
- Able to communicate effectively in writing and verbally
- Good organization skills.
- Competitive Salary with attractive and attainable PBI structure
- Paid vacation and sick leave annually
- Exceptional Health and Life Insurance Plan
- Lunch benefits and subsidy
- Onsite lunch concessionaire at reduced rates
- Annual merit increase based on performance
- Paid Training whether onsite or in work at home
- Career development and growth opportunities for advancement
- Excellent Reward and recognition programs.
Selection Method
- For Sutherland (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (06-06-2025). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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