Cision is Hiring Work From Home for Customer Support Advisors | Apply Online

Cision is Hiring for Various Customer Support Advisor (Work From Home) Posts

Cision Recruitment 2025 (Work From Home, Private Job Update) for Various customer support advisor (night shift) posts. All legible and interested candidates can apply on or before (27-10-2025). Further information about the Cision recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

 

 

Cision Hiring Detailed Information

Name of Vacancies and Number of Posts 

The name and number of vacancies per posts are mentioned below.
1. Customer Support Advisor (Night Shift).

 

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Job Location for Cision Recruitment 2025 - 

The job location for candidates will be work from home.

Number of Vacancies - 

There are various number of vacancies.

 

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Responsibilities of Customer Support Advisor - 

• Reply to customer inquiries via supported communication channels
• Identify, replicate and report validated product issues to the R&D team
• Identify and log feature requests
• Follow-up on customer inquiries upon issue resolution/ feedback from R&D
• Provide outstanding service to our customers via prompt and value-adding interactions over phone, email and chat
• Take ownership of support tickets and be responsible for funneling them through all process stages until a resolution has been reached
• Maintain an overview of submitted cases to R&D, and flag internal SLA breaches
• Escalate support cases based on severity levels and associated business risk assessments
• Update internal knowledge base with new relevant insights in order to enhance knowledge sharing across all support team members
• Participate and contribute to roundtables, calibration and training sessions within support and cross-functional departments.

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Salary/Pay and Grade Pay -  For Customer Support Advisor post, the payable salary will be Rs 37,500 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.

Educational Qualifications - The educational qualification details for this post is mentioned below.

• Customer Support Advisor - {12th pass or a graduate degree in any discipline}.
  

To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.

 

Knowledge and Skills Required - 

• Provide professional, timely and high-quality customer service throughout your engagement with prospects and customers
• Excellent at communication
• Comfortable engaging with clients on calls when needed
• Report product issues and feature requests accordingly to the defined processes
• Are able to flag risks and detect opportunities throughout your interactions with customer
• Able to work in night shift from 07:30 pm - 04:30 am.
  

Selection Method - For Cision (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.

 
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.

 

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.

Click Here to Apply Online

Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

 

Last Date for Submitting Application Form - All candidates must apply on or before (27-10-2025). After the last date, no application form will be submitted.

 
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck