Aircall is Hiring for Various Technical Support Specialist (Work From Home) Posts
Aircall Recruitment 2025 (Work From Home, Private Job Update) for Various technical support specialist posts. All legible and interested candidates can apply on or before (28-10-2025). Further information about the Aircall recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Aircall Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Technical Support Specialist.
1. Technical Support Specialist.
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Job Location for Aircall Recruitment 2025 -
The candidates will be working from home.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Technical Support Specialist -
- Receive and respond to escalate Customer cases regarding technical and functional questions or issues
- Handle a variety of complex issues dealing with various platforms, operating systems, applications, integrations, inbound/ outbound calling, caller ID, calling features, etc.
- Assist the frontline support team to train them on some specific topics and improve how the issues are escalated to the technical support team
- Train the customer support team about relevant subjects
- Create and maintain internal documentation
- Work closely with developers and product management colleagues to diagnose, understand and resolve issues
- Mitigate risks in potential features and bring best practices to the customer support team.
Salary/Pay and Grade Pay - For technical support specialist post, the payable salary will be Rs 32,300 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Technical Support Specialist - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Basic understanding of telephony routing, including IVR
- Foundational understanding of the OSI model
- Foundational knowledge about Operating Systems (Windows, Mac OS, Android, iOS)
- Ability to read, parse and manipulate various technical formats
- Familiarity with logging tools such as DataDog/ Looker
- API knowledge
- Browser developer console troubleshooting and basic understanding of HTML
- Comfortable with SQL.
Selection Method
- For Aircall (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ virtual interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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