HCLTech is Hiring for Customer Service Representatives | Apply Online

HCLTech is Hiring for Customer Service Representative Posts


HCLTech Recruitment 2025 (Private Job Update) for Various customer service representative posts. All legible and interested candidates can apply on or before (11-09-2025). Further information about the HCLTech recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

HCL is Hiring

HCLTech Hiring Detailed Information


Name of Vacancies and Number of Posts

The name and number of vacancies per posts are mentioned below.
1. Customer Service Representative.
 
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Job Location for HCLTech Recruitment 2025

For customer service representative post, job location for candidates will be Nagpur.

Number of Vacancies
There are various number of vacancies.
 
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Responsibilities of Customer Service Representative - 
  • Answer all inbound queries as per call flow procedure
  • Adherence to process to ensure high quality and customer service
  • Follow escalation procedures for issues uncontrollable at agent level first call resolution
  • Break schedule adherence
  • Involvement in motivational activities, implementing feedback given during monitoring sessions
  • Updating various logs like escalation log, complaint tracker etc
  • Ensuring data security, proprietary data of customers.
 
Salary/Pay and Grade Pay -  For customer service representative post, the payable salary will be Rs 25,400 per month approximately. (Note - Salaries mentioned are based on data from Glassdoor and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Service Representative - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Excellent English written communication skills
  • Strong e-mail writing skills with focus on customer service
  • Solving customer queries via email
  • Knowledge in order management
  • Team player
  • Excellent critical and analytical thinking capabilities
  • High attention to detail
  • Strong organizational, time and workflow management skills.
Selection Method - For HCLTech recruitment, the candidate will be selected on the basis of shortlisting and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
 
Work Experience - No further work experience required for customer service representative post. Fresher candidates and candidates with no experience can also apply for this recruitment.
 
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link. 
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure. 
 
Last Date for Submitting Application Form - All candidates must apply on or before (11-09-2025). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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