Kotak Mahindra Bank is Hiring for Various Customer Service Representative Posts
Kotak Mahindra Bank Recruitment 2026 (Private Job Update) for Various customer service representative posts. All legible and interested candidates can apply on or before (30-04-2026). Further information about the Kotak Mahindra Bank recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Kotak Mahindra Bank Hiring Detailed Information
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Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Service Representative (Voice Process).
1. Customer Service Representative (Voice Process).
Job Location for Kotak Mahindra Bank Recruitment 2026 -
For
customer service representative, the job location for
candidates will be Thane.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities of Customer Service Representative -
- Handle inbound calls from customers related to Kotak 811 digital savings accounts
- Resolve customer queries related to mobile app usage, transactions, login or account issues
- Assist customers with troubleshooting and guide them step-by-step
- Ensure first-call resolution and maintain high customer satisfaction levels
- Escalate critical or unresolved issues to the relevant departments
- Maintain call logs and update CRM systems diligently
- Meet performance targets like AHT, quality scores and customer experience metrics.
Salary/Pay and Grade Pay - For customer service representative post, the payable salary will be Rs 30,700 per month approximately. (Note
- Salaries mentioned are based on data from Glass-door, Ambition Box,
etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For Kotak Mahindra Bank recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Service Representative - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Excellent written and oral communication skills
- Eye for details
- Proficient in MS Office applications
- Strong interpersonal skills
- Knowledge of systems like Siebel, Core
- Should be a quick thinker and able to communicate resolution/ solutions to customers effectively
- Ability to handle pressure and meeting deadlines
- Keep the customer first in all perspective.
Selection Method - For Kotak Mahindra Bank recruitment, the candidate will be selected on the basis of shortlisting and virtual or field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (30-04-2026). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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