Infosys is Hiring Various Chat Support Specialist, Customer Support (Voice Process) and Internship Intern (Work From Home/Office) Posts
Infosys Recruitment 2025 (Private Job Update) for Various chat support specialist, customer support (voice process), internship intern posts. All legible and interested candidates can apply on or before (23-09-2025) approximately. Further information about the Infosys recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Infosys Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Support (Voice Process)
1. Customer Support (Voice Process)
2. Chat Support Specialist
3. Internship Interns.
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Job Location for Infosys Recruitment 2025 -
For chat support specialist post, job
location for candidates will be Hyderabad, for customer support (voice process) post, job location for candidates will be Bangalore and for internship intern post, the candidates will be working from home and office as well as it has a hybrid work style and office location for candidates will be Bangalore.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities of Chat Support Specialist -
- Work with Microsoft consumer products and deliver exceptional support via chat.
- Be the first point of contact for customers seeking assistance with Microsoft Windows and O365 issues
- Provide fast, clear, and effective solutions through chat support
- Create a positive experience by showing empathy and patience while troubleshooting
- Use your technical expertise to diagnose and resolve complex problems.
Responsibilities of Customer Support (Voice Process) -
- Make calls to end users to clarify the following queries in order journey like cancellation, appointment booking, permission to work, address clarification etc
- Respond efficiently and accurately to end users and explaining the possible solutions and ensuring that end user feels supported and valued
- Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, amount collected etc
- Meet required criteria for call quality standards
- Perform customer service functions by responding to inquiries and complaints
- May recommend repayment schedules and settlements to manage losses and make other recommendations to management as needed.
Responsibilities of Internship Interns -
- Fulfilling the tasks set out by supervisors
- During the internship, students work on live projects
- Creating images for social media posts
- Performing research at supervisor's request
- Creating presentations, drafting reports etc
- It is an eight weeks internship during which you will work with different teams at Infosys.
Salary/Pay and Grade Pay - For for internship interns post, the payable salary will be Rs 15,000 - 20,000, for chat support and voice process posts, the payable salary will be Rs 23,300 - 28,500 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Chat Support Specialists - {a graduate degree in any discipline with minimum one year of experience}
- Customer Support (Voice Process) - {a graduate degree in any discipline}
- Internship Interns - {a pursuing graduate/ pursuing postgraduate degree holder}.
Knowledge and Skills Required -
- Good communication and analytical skills
- Operations
- Proposal Management
- Proficient in navigating through various apps in computer
- Manageable analytical skills
- Excel Knowledge
- Good time management, ensuring all contacts with customers add value
- Being proactive
- Proficient in working Excel and MS access
- Good understanding of telecom domain knowledge
- Problem solving skills and quick thinking to resolve customer issues independently
- Should be comfortable working from office
- Ability to understand process knowledge quickly and efficiently.
Selection Method - For Infosys recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for voice process and internship intern posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for voice process and internship intern posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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